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Q: |
I have an
old bottle of one of your products. Is it still good to drink? |
| A: |
Generally,
our products are good to drink indefinitely, though if the bottle has
been opened it may no longer have optimum taste. We do not
recommend keeping our cream-based products if they are over a year
old. We also recommend refrigerating cream-based products once
opened. (top#) |
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Q: |
I have an
old bottle of one of your products. Does it have any value? |
| A: |
We are not
in the collectibles market and do not have any information on current
value. Please check a collectibles book in your local bookstore
or library or an auction/collectibles site on the internet.
(top#) |
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Q: |
Where can I
find one of your products in my area? |
| A: |
Check the
Distributor/Broker List link to find
the distributor/broker in your area and contact them. If they
are unable to answer your question, submit your name, address, city,
state, zip and the product your are searching for to the address on
the Contact Us page and we will find the
retailer nearest you. (top#) |
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Q: |
Where can I
get t-shirts, hats or other merchandise for your brands? |
| A: |
Occasionally we have in-store offers or on-sight events where
merchandise is available. (top#) |
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Q: |
Where can I
get labels, signs and the like? |
| A: |
These items
are not available to consumers. (top#) |
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Q: |
Can you
send me a sample of some of your products? |
| A: |
We cannot
send samples to consumers. (top#) |
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Q: |
I haven't
received my rebate check. When can I expect it? |
| A: |
If 6 to 8
weeks have passed since you submitted your rebate request and you have
not yet received a response, submit your name, address, city, state,
zip, and phone number to the address on the
Contact Us page and we will forward your message to our processing
department to expedite payment. Please allow several weeks.
(top#) |
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Q: |
I can't get
the UPC label off the bottle to send in with my rebate coupon. |
| A: |
We
recommend soaking the bottle in warm water first. If the UPC
code does not come off in its entirety, please tape the pieces to a
separate sheet of paper for submission. We have instructed our
fulfillment company to honor requests that include incomplete UPC
codes. (top#) |
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Q: |
I am
looking for historical information on one of your brands. |
| A: |
We do not
keep historical information as such of the brands we acquire/develop.
Please check your local library or the internet for available
information. (top#) |
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Q: |
I have a
recipe for you. Where do I submit it? |
| A: |
You may
submit it here, but keep in mind that we offer neither compensation
nor credit for recipe submissions. (top#) |
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Q: |
Where can I
go for a factory tour and tasting? |
| A: |
Our
production facilities do not offer tours or tastings.
(top#) |
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